We are traveling up to Rhode Island this year for the holidays, and Sara and I had discussed the various presents we were going to buy for our children and parents. I found ALL the items I was looking for at Amazon, and everything was "in stock". I put all the items in my shopping cart (well over $1,000) and then re-confirmed the list with Sara. The idea was to pay for gift wrapping and ship everything to our destination to make traveling easier. We were willing to pay for convenience.
Great! So here we were, it wasn’t even Dec 1st yet, and we had 80-90% of our gift list done and ready to order, so I started the checkout process.
Guess what? Even though everything was in-stock, Amazon was telling me that 80% of the items wouldn’t be able to be shipped to Rhode Island by Christmas (4 weeks away!). I thought maybe they were trying to up-sell the more expensive shipping options, but even with 1 & 2 Day shipping only about 50% of the items would make it by Christmas. I wonder what "in-stock" means to Amazon.
So much for one-stop shopping and convenience, I spent an extra 2-3 hours of my life, found all the items at other stores and had them gift-wrapped and shipped.
Sorry Amazon, you blew it!
I won’t even start there next year…
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