Getting support from Google can be a little tricky, here is a link to their online chat support for Adwords:
Good Luck!
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May 28, 2009
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Getting help from Google is darn near impossible. Thanks for posting that!
Posted by: Evan | Jun 03, 2009 at 10:39 PM
Thanks!
Posted by: matthew | Oct 20, 2009 at 09:57 PM
No kidding! Not sure how you found that but after a couple of weeks of trying to google my issue with my ads, I found the link. What a lifesaver!!!
Posted by: Kristin | Dec 15, 2009 at 10:57 AM
Thanks for the link! It is amazing how difficult Google Adwords makes it to either talk to their support people OR to do a chat with them.
They ARE very quick with billing issues. I guess it is important to them that their incoming $ issues get resolved quickly. it would be nice if they put the same priority on resolving their customer issues.
Posted by: Cindy | Mar 29, 2010 at 11:36 AM
First they got rid of phone support, then they got rid of email support, and now they got rid of chat support. How does an adwords advertiser get support with adwords. MSN/Bing, Yahoo, and Local.com give way better support than google. At least you can speak to a live person.
Posted by: Nick | May 25, 2010 at 07:11 AM
I used chat support the other day and it worked fine, I think it is not 24/7 so sometimes they are available and others not.
Posted by: Wiseaff | May 28, 2010 at 07:42 AM
Link just worked fine, thanks
Posted by: dave v | Jul 27, 2010 at 04:16 PM